Chairmen Message

Left to Right:
Mr. Shyam S. Bhartia - Chairman & Director
Mr. Hari S. Bhartia - Co-Chairman & Director

BE THE BOLD

Dear Fellow Shareholder,

For nearly three decades, bold decisions and actions have shaped Jubilant FoodWorks' journey. We are not just following trends; we are shaping them—building platforms and operating as a cutting-edge food-tech company, leading the way with innovation and a passion for delicious food. This philosophy is encapsulated in our theme for the year: Be the BOLD. It is our core strategy for driving profitable growth and enhancing customer satisfaction, standing firmly on four fundamental pillars.

We are pleased to share with you that FY'25 stands out as a landmark turnaround year for Jubilant FoodWorks, showcasing significant growth and increased market share. The Group system sales reached almost $1.1 billion, with nearly one store opening every day in FY '25, expanding our network to over 3,300 stores. Our strategic decisions—a relentless focus on execution, providing value through free delivery and menu offers, and an improved pace of innovation—have propelled our company to lead the industry in growth and profitability

Despite headwinds, our self-help initiatives delivered strong results. Consolidated Revenue reached Rs.8,142 crore. Standalone Revenue grew to Rs.6,105 crore, a 14.3% increase, powered by Domino’s India's standout revenue growth of 13.4% and a 7.5% Like-for-Like (LFL) growth.

Breakthrough Technology

We are harnessing the power of data and AI not just to improve, but to revolutionize every aspect of our business. We are building a proprietary, end-to-end AI ecosystem that provides a formidable competitive advantage.

  • Our AI journey begins before a store even exists with Location.AI, our proprietary engine that predicts demand with remarkable accuracy down to a specific street or mall. By analyzing thousands of data signals, it allows us to optimize our network expansion, delivery areas, and hyperlocal marketing with scientific precision.
  • Once a store is operational, Restaurant.AI and Delivery.AI create smarter, more efficient kitchens and delivery networks. This integrated suite of tools dynamically adjusts delivery zones to manage peak loads, ensures compliance and cleanliness through advanced AI surveillance, and optimizes every aspect of the rider experience—from 30-minute onboarding to intelligent order allocation—to ensure faster, more reliable service.
  • Tying this all together is Elate, the revolutionary, India-first Android-based Point-of-Sale (POS) system developed entirely in-house by our 250-member technology team. As a cloud-first platform, Elate seamlessly integrates with our D2C apps and machine learning models to create a unified, personalized digital ecosystem. It is fundamentally changing our in-store operations, slashing training times and elevating the customer experience across our entire brand portfolio.
  • This deep technology focus extends to our customer relationships. Our loyalty program, Domino’s Cheesy Rewards, has grown to over 30 million members, whose engagement demonstrates the power of a scaled, data-driven platform.

Operate with Excellence

A bold vision must be matched by excellence in execution. This year, we made strategic investments that have supported our growth.

  • We took the step of implementing free delivery, a move that has impacted the competitive landscape. While this initially moderated our average ticket price, we successfully absorbed the impact and are now seeing ticket prices grow upwards again, fuelled by a record high in new customer acquisition.
  • Despite the increase in our delivery mix, Domino’s India EBITDA scaled a record high of Rs.857 crore with a 12.4% growth, and its margin at 14.5% (pre-Ind AS 116) was near flat year-on-year. Our consolidated EBITDA (Pre-Ind-AS-116) came in at Rs.1,037 crore, a margin of 12.7%.
  • To support this growth, we simultaneously ramped up our regional office and commissary infrastructure. Our unique supply chain, anchored by our state-of-the-art FoodParks, continues to deliver efficiency, quality, and control.

Leading with Purpose

At Jubilant, our purpose—Serving JOY—is the compass guiding our strategy, culture, and long-term value creation. It reflects our belief that sustainable growth stems from a deep commitment to CARE—for our people, our customers, and our communities. This purpose is brought to life through our core values, which shape how we lead, operate, and innovate.

  • Empowering Our People: We believe that performance is driven by purpose. Our teams continue to deliver differentiated outcomes, even in a muted demand environment, by Hustling Mindfully—balancing intensity with intention—and embracing a culture of ownership and self-initiated excellence. Our consecutive recognition this year as a Great Place to Work® is a testament to our investment in leadership development, well-being, and building a future-ready organisation that thrives on Driving Growth.
  • Caring for the Planet and Communities: Our responsibility extends beyond our stores. We Lead with Care by embedding environmental and social stewardship into our operating model. With over 15,000 e-bikes—one of India’s largest EV fleets—we are reducing our carbon footprint while enhancing delivery efficiency. These efforts are complemented by community engagement programmes that amplify our impact.
  • Putting the Customer First: Every innovation, process improvement, and product enhancement is designed to Put the Customer First. From leveraging data and AI to personalise experiences and optimise delivery, to maintaining uncompromising quality standards, we are building enduring customer relationships—one order at a time. Our teams consistently Find Better Ways to serve, adapt, and exceed expectations.

Delicious Food in Every Offering

Our passion for food is the soul of JFL. We have accelerated our pace of product innovation, introducing new offerings that resonate with our customers.

  • For Domino's, our "It Happens Only with Pizza" campaign has broadened the brand's role as a companion for many occasions. We are strategically building comprehensive food platforms through innovations centred around meal occasions where we launched lunch thali, cheese credentials where we launched Cheese Volcano and expanded Cheese burst range and newer offerings on Chicken through all new Chicken feast range.
  • In Popeyes, we continue to build greater traction, with Average Daily Sales (ADS) improving quarter-on-quarter and nearing their lifetime highs. We believe in the Popeyes India playbook, based on a differentiated product, our own digital and delivery assets, and a sound economic model.
  • This platform strategy is powered by investment in culinary R&D, high-quality ingredients, and a constant feedback loop with our customers.

A Year of Strong International Performance

With successful integration of DP Eurasia, JFL Group now serves ~22% of the world’s population. Our international business combined is delivering strong growth, profitability and recorded market share gains.

  • The DP Eurasia region achieved Rs.3,071 crore in System Sales for FY'25. Revenue came in at Rs.1,906 crore with EBITDA and PAT margin at 21.8% and 6.6% respectively.
  • Domino's Turkey delivered an FY’25 LFL of 0.4% on a high prior-year base of 29.2%. COFFY continues to make strides in Turkey, with its network reaching 160 cafés across 36 cities. Its system sales of Rs.295 crore for FY’25 now contribute nearly 10% to DPEU system sales.
  • Domino’s Sri Lanka is a great turnaround story. By applying our emerging market playbook, the business delivered its highest-ever revenue at Rs.81 crore, with record growth of 45.6%.
  • Domino’s Bangladesh Revenue at Rs.62 crore, registered a growth of 25.3%.

Strategic Focus and Outlook

As we look ahead, our priorities remain clear:

  • We will continue to aggressively pursue growth opportunities for Domino's, leveraging our brand strength, innovative spirit, and delivery capabilities.
  • We are committed to building large, profitable businesses with Popeyes and COFFY.
  • We will maintain our disciplined approach to capital allocation, ensuring we invest in areas that deliver the greatest value.

Looking ahead, we are accelerating our network expansion with a clear target of opening approximately 360 new stores. This includes adding 250 new Domino's stores in India and 30 in Turkey, significantly expanding the footprint of our growth engines with 50 new COFFY cafés and continuing the strategic rollout of Popeyes with 30 new restaurants

Looking Ahead with Gratitude

We want to congratulate the entire Jubilant FoodWorks team for their exceptional performance. We thank our brand partners—Domino's International, Restaurant Brands International, and Inspire Brands—and extend our gratitude to our aggregator partners, vendors, service providers, and local communities.

We must also thank you, our investors, for your support throughout our journey. And most importantly, we thank our customers, who constantly inspire us to do better. We are focused on building a durable business for the long term, ready to embrace the opportunities with the same bold spirit that has defined our past.

Thank you.

Shyam S. Bhartia

Chairman & Director

Hari S. Bhartia

Co-Chairman & Director